4-20-11 3:46pm
I spoke for 7 minutes with Veronica. I was on hold for 5min29sec total call time was exactly 12:00.
She checked the file and saw Rebecca is waiting for some information. Said she would send her an email to please call me. Then, I mentioned difficulty with being without a car because of births... and she got excited about me being a doula and said she wanted to do that, but got delayed with kids, etc. She apologized for my engine troubles but was glad she got to speak with me. I encouraged her to call me if she had questions about becoming a doula. I hope she calls, I love talking about doula-ing! (At least something useful would come out of this annoying experience!)
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