Rebecca returned my call. The call lasted 3min:04sec.
800-343-6913 ext 457247
She is awaiting additional information from a person who is at a higher technical level than she is. She stated that she was doing her best to make sure they are exploring all avenues since my mileage is high at 91,000 and is not in Warranty period. This person is out of the office until Monday 4-25-2011. She is hoping to have more information for me by Tuesday 4-26-2011. Restated that she apologizes for the long wait time and is doing her best to build a strong case since the mileage is so high.
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